[2026.08.12-13.12.05:306] App.cpp(242): Install Helper 5.5.0 [2026.08.12-13.12.05:306] App.cpp(243): Command Line: --env=prod --installationdbdir="C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems" --logdir="C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\Logs" --crashlogdir="C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\CrashLogs" --bpsstatsperiodms=1000 --sessionid=7c3ab185-b89c-46b0-b124-a27e611c29ee --mainserviceversion=5.5.0 --correlationid=7c3ab185-b89c-46b0-b124-a27e611c29ee [2026.08.12-13.12.05:307] Config.cpp(500): Config: Analytics App Id EpicOnlineServices.InstallHelper Analytics Send Period 60 secs BPS Stats Period 1000 ms Crash During Init no Crash During Install no CA Cert Path C:\Program Files (x86)\Epic Games\Epic Online Services\Engine\Content\Certificates\ThirdParty\cacert.pem Crash Log Dir C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\CrashLogs Environment prod Filesystem Retry 1 0 ms Filesystem Retry 2 10 ms Filesystem Retry 3 - Filesystem Retry 4 - Filesystem Retry 5 - HTTP Dont Verify Peer no HTTP Progress Period 1000 ms HTTP Proxy URI HTTP Retry 1 0 ms HTTP Retry 2 10 ms HTTP Retry 3 100 ms HTTP Retry 4 1000 ms HTTP Retry 5 - HTTP Retry Jitter 0.5 HTTP Timeout 20000 ms HTTP Low Speed Limit 1024 HTTP Low Speed Time 30000 ms HTTP Verbose Logging no Installation DB Dir C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems Lock Retry Wait 1000 ms Lock Retry Count 5 Log Dir C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\Logs Log Retention Count 64 Manifest Retention 84 days Panic During Init no Panic During Install no Session ID 7c3ab185-b89c-46b0-b124-a27e611c29ee Client Session ID Correlation ID 7c3ab185-b89c-46b0-b124-a27e611c29ee Task Timeout 10 secs User Agent eosh-install-helper/5.5.0 UE Tick Period 1 ms UE Log Cmds [2026.08.12-13.12.05:307] Config.cpp(508): Env: prod Client ID: d9fe50231dd44352958fe9be28346655 Account Service Host: https://account-public-service-prod03.ol.epicgames.com Artifact Delivery Service Host: https://artifact-delivery-service-public-prod.ol.epicgames.com Data Router Host: https://datarouter.ol.epicgames.com Launcher Service Host: https://launcher-public-service-prod06.ol.epicgames.com [2026.08.12-13.12.05:309] App.cpp(264): HttpApi initialized [2026.08.12-13.12.05:309] App.cpp(267): AnalyticsApi initialized [2026.08.12-13.12.05:309] Installation.cpp(125): Creating InstallationDbDir=C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems [2026.08.12-13.12.05:309] App.cpp(294): InstallationApi initialized [2026.08.12-13.12.05:309] App.cpp(295): LauncherSvcApi initialized [2026.08.12-13.12.05:309] Analytics.cpp(102): Queued event: {"EventName":"SessionStart","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","CmdLine":"--env=prod --installationdbdir=\"C:\\ProgramData\\Epic\\EpicOnlineServices\\InstallHelper\\InstalledItems\" --logdir=\"C:\\ProgramData\\Epic\\EpicOnlineServices\\InstallHelper\\Logs\" --crashlogdir=\"C:\\ProgramData\\Epic\\EpicOnlineServices\\InstallHelper\\CrashLogs\" --bpsstatsperiodms=1000 --sessionid=7c3ab185-b89c-46b0-b124-a27e611c29ee --mainserviceversion=5.5.0 --correlationid=7c3ab185-b89c-46b0-b124-a27e611c29ee"} [2026.08.12-13.12.05:309] Analytics.cpp(157): Starting send thread [2026.08.12-13.12.05:310] Msg.cpp(161): Received message [2026.08.12-13.12.05:310] App.cpp(324): Processing message: {"type":"install","body":{"stagingDir":"C:\\Program Files (x86)\\Epic Games\\Epic Online Services\\.egstore","mode":"StageOnly","verifyMode":"ShaVerifyAllFiles","downloadRateLimitBps":0,"signedUrlSettings":{"forceSignedUrl":false,"numberOfFailuresToBlockCdn":5,"chunkRequestBatchSize":50,"chunkRequestMaxWaitMs":500,"signedTicketExpiryThresholdMs":5000},"auth":{"accountId":"","accessToken":""},"allowedDistributionPoints":[],"preferredDistributionPoints":[],"chunkDatabaseFiles":[],"forceNonSslCdn":false,"skipIfSameVersion":false,"skipCustomUninstallAction":false,"preload":false,"markInstalledOnCancel":false,"resolveDependencies":false,"actions":[{"type":"InstallOrUpdate","dir":"C:\\Program Files (x86)\\Epic Games\\Epic Online Services","metaDir":"C:\\Program Files (x86)\\Epic Games\\Epic Online Services\\.egstore","platform":"Windows","sandboxId":"302e5ede476149b1bc3e4fe6ae45e50e","itemId":"1108a9c0af47438da91331753b22ea21","artifactId":"c9e2eb9993a1496c99dc529b49a07339","label":"Live-Dalek","tags":[]}]}} [2026.08.12-13.12.05:310] Msg.cpp(161): Received message [2026.08.12-13.12.05:310] Task.cpp(2554): Starting install task [2026.08.12-13.12.05:310] Analytics.cpp(102): Queued event: {"EventName":"TaskStart","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","Type":"install"} [2026.08.12-13.12.05:310] Unreal.cpp(104): Starting UE main loop [2026.08.12-13.12.05:333] Unreal.cpp(176): Started UE main loop [2026.08.12-13.12.05:334] Task.cpp(734): Using SharedRoot=C:\Program Files (x86)\Epic Games\Epic Online Services [2026.08.12-13.12.05:334] Task.cpp(746): Using SubDir= for Dir=C:\Program Files (x86)\Epic Games\Epic Online Services [2026.08.12-13.12.05:334] Analytics.cpp(102): Queued event: {"EventName":"InstallTaskActionStart","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","Primary":true,"Mode":"StageOnly","ActionType":"InstallOrUpdate","SourceType":"Explicit","Platform":"Windows","SandboxId":"302e5ede476149b1bc3e4fe6ae45e50e","ItemId":"1108a9c0af47438da91331753b22ea21","ArtifactId":"c9e2eb9993a1496c99dc529b49a07339","Label":"Live-Dalek","Tags":"","PendingTags":""} [2026.08.12-13.12.05:335] Task.cpp(806): Created StagingDir=C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore\bps [2026.08.12-13.12.05:335] Task.cpp(812): Created RollbackDir=C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore\rollback [2026.08.12-13.12.05:335] Task.cpp(764): Created MetaDir=C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore for InstallationId=service [2026.08.12-13.12.05:335] Task.cpp(773): Created ManifestDir=C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore for InstallationId=service [2026.08.12-13.12.05:335] Task.cpp(782): Created PendingManifestDir=C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore for InstallationId=service [2026.08.12-13.12.05:336] Task.cpp(848): Locked MetaDir C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore [2026.08.12-13.12.05:337] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"Login","actionsBuildInfo":[],"bpsConfigInfo":{"cloudDirs":[]},"bpsOngoingStats":{"state":"","downloadHealth":"","updateProgress":-1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":0.0,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":0,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":0,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":0.0,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":0.0,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.0,"constructTime":0.0,"moveFromStageTime":0.0,"fileAttributesTime":0.0,"verifyTime":0.0,"cleanUpTime":0.0,"prereqTime":0.0,"uninstallActionTime":0.0,"processPausedTime":0.0,"processActiveTime":0.0,"processExecuteTime":0.0,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":0,"finalProgress":0.0,"processSuccess":false,"experimentName":"","experimentVariantName":"","failureType":"","errorCode":"","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.05:337] Task.cpp(292): "Login" Progress: attempt 0, dl 0/0, ul 0/0 [2026.08.12-13.12.06:347] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"Login","actionsBuildInfo":[],"bpsConfigInfo":{"cloudDirs":[]},"bpsOngoingStats":{"state":"","downloadHealth":"","updateProgress":-1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":0.0,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":0,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":0,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":0.0,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":0.0,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.0,"constructTime":0.0,"moveFromStageTime":0.0,"fileAttributesTime":0.0,"verifyTime":0.0,"cleanUpTime":0.0,"prereqTime":0.0,"uninstallActionTime":0.0,"processPausedTime":0.0,"processActiveTime":0.0,"processExecuteTime":0.0,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":0,"finalProgress":0.0,"processSuccess":false,"experimentName":"","experimentVariantName":"","failureType":"","errorCode":"","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.06:347] Task.cpp(292): "Login" Progress: attempt 0, dl 0/0, ul 0/0 [2026.08.12-13.12.07:348] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"Login","actionsBuildInfo":[],"bpsConfigInfo":{"cloudDirs":[]},"bpsOngoingStats":{"state":"","downloadHealth":"","updateProgress":-1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":0.0,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":0,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":0,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":0.0,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":0.0,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.0,"constructTime":0.0,"moveFromStageTime":0.0,"fileAttributesTime":0.0,"verifyTime":0.0,"cleanUpTime":0.0,"prereqTime":0.0,"uninstallActionTime":0.0,"processPausedTime":0.0,"processActiveTime":0.0,"processExecuteTime":0.0,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":0,"finalProgress":0.0,"processSuccess":false,"experimentName":"","experimentVariantName":"","failureType":"","errorCode":"","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.07:348] Task.cpp(292): "Login" Progress: attempt 0, dl 0/0, ul 0/0 [2026.08.12-13.12.08:357] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"Login","actionsBuildInfo":[],"bpsConfigInfo":{"cloudDirs":[]},"bpsOngoingStats":{"state":"","downloadHealth":"","updateProgress":-1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":0.0,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":0,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":0,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":0.0,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":0.0,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.0,"constructTime":0.0,"moveFromStageTime":0.0,"fileAttributesTime":0.0,"verifyTime":0.0,"cleanUpTime":0.0,"prereqTime":0.0,"uninstallActionTime":0.0,"processPausedTime":0.0,"processActiveTime":0.0,"processExecuteTime":0.0,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":0,"finalProgress":0.0,"processSuccess":false,"experimentName":"","experimentVariantName":"","failureType":"","errorCode":"","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.08:357] Task.cpp(292): "Login" Progress: attempt 0, dl 0/0, ul 44/44 [2026.08.12-13.12.08:846] Task.cpp(886): Logged in as client [2026.08.12-13.12.08:847] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"BuildInfo","actionsBuildInfo":[],"bpsConfigInfo":{"cloudDirs":[]},"bpsOngoingStats":{"state":"","downloadHealth":"","updateProgress":-1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":0.0,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":0,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":0,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":0.0,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":0.0,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.0,"constructTime":0.0,"moveFromStageTime":0.0,"fileAttributesTime":0.0,"verifyTime":0.0,"cleanUpTime":0.0,"prereqTime":0.0,"uninstallActionTime":0.0,"processPausedTime":0.0,"processActiveTime":0.0,"processExecuteTime":0.0,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":0,"finalProgress":0.0,"processSuccess":false,"experimentName":"","experimentVariantName":"","failureType":"","errorCode":"","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.08:847] Task.cpp(292): "BuildInfo" Progress: attempt 0, dl 0/0, ul 0/0 [2026.08.12-13.12.09:632] Task.cpp(1123): Received build info: [2026.08.12-13.12.09:632] Task.cpp(1124): BinaryVersion: 5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows [2026.08.12-13.12.09:632] Task.cpp(1125): UseSignedUri: false [2026.08.12-13.12.09:632] Task.cpp(1126): HasDependencyConfig: false [2026.08.12-13.12.09:632] Task.cpp(1127): ManifestHash: c05eda8c1de57178038315b2f7b2933ebc77c698 [2026.08.12-13.12.09:632] Task.cpp(1128): 3 URIs: [2026.08.12-13.12.09:632] Task.cpp(1131): http://epicgames-download1-1251447533.file.myqcloud.com/Builds/UnrealEngineLauncher/CloudDir/34HWQLTUWwMmbW321kSNpktTJMjI1A.manifest?sign=1786540629-j1bofRZkWUhiZlzRc1qWPxQo-0-9c03af79e982942f97a86f150e89649d [2026.08.12-13.12.09:632] Task.cpp(1131): https://epicgames-download1.akamaized.net/Builds/UnrealEngineLauncher/CloudDir/34HWQLTUWwMmbW321kSNpktTJMjI1A.manifest?ak_token=exp=1786540629~hmac=0af0e98d800b048660904bce1347b4671f98667fb5ac42995c9b41878111e13e [2026.08.12-13.12.09:632] Task.cpp(1131): https://egs-cloudfront-chunks.epicgamescdn.com/Builds/UnrealEngineLauncher/CloudDir/34HWQLTUWwMmbW321kSNpktTJMjI1A.manifest?cf_token=1786540629_8b19ec2abf4f2b4c167dc180b21049ff8733f276 [2026.08.12-13.12.09:644] Task.cpp(953): Read local manifest from C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore\service.manifest [2026.08.12-13.12.09:653] Task.cpp(953): Read local manifest from C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems\ManifestCache\c05eda8c1de57178038315b2f7b2933ebc77c698.manifest [2026.08.12-13.12.09:655] Task.cpp(1506): Copied manifest file from C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems\ManifestCache\c05eda8c1de57178038315b2f7b2933ebc77c698.manifest to C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore\service.manifest.pending [2026.08.12-13.12.09:655] Task.cpp(1617): Writing .egi files with pending statuses (Installing/Updating/Repairing/Uninstalling) [2026.08.12-13.12.09:655] Installation.cpp(232): Writing revision 08DE8A669B9E507D0000000000000066 [2026.08.12-13.12.09:656] Installation.cpp(196): Wrote C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems\service.egi [2026.08.12-13.12.09:656] Msg.cpp(70): Sent message: {"type":"revision","body":{"revision":"08DE8A669B9E507D0000000000000066"}} [2026.08.12-13.12.09:656] Task.cpp(1832): Using CloudSubDir=Builds/UnrealEngineLauncher/CloudDir [2026.08.12-13.12.09:656] Task.cpp(1850): Using CloudDir=http://epicgames-download1-1251447533.file.myqcloud.com/ [2026.08.12-13.12.09:656] Task.cpp(1850): Using CloudDir=https://epicgames-download1.akamaized.net/ [2026.08.12-13.12.09:656] Task.cpp(1850): Using CloudDir=https://egs-cloudfront-chunks.epicgamescdn.com/ [2026.08.12-13.12.09:656] Task.cpp(653): No EDS manifests requested, not starting URI request thread [2026.08.12-13.12.09:656] Task.cpp(1905): Running BPS [2026.08.12-13.12.09:697] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"Bps","actionsBuildInfo":[{"fromVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows","toVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows"}],"bpsConfigInfo":{"installMode":"StageOnly","cloudDirs":["http://epicgames-download1-1251447533.file.myqcloud.com/","https://epicgames-download1.akamaized.net/","https://egs-cloudfront-chunks.epicgamescdn.com/"]},"bpsOngoingStats":{"state":"Initializing","downloadHealth":"Excellent","updateProgress":-1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":0.0,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":0,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":0,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":0.0,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":0.0,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":-1.0,"initializeTime":0.0,"constructTime":0.0,"moveFromStageTime":0.0,"fileAttributesTime":0.0,"verifyTime":0.0,"cleanUpTime":0.0,"prereqTime":0.0,"uninstallActionTime":0.0,"processPausedTime":0.0,"processActiveTime":0.0,"processExecuteTime":0.0,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":9510,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":0,"finalProgress":0.0,"processSuccess":true,"experimentName":"","experimentVariantName":"","failureType":"NoError","errorCode":"OK","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.10:699] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"Bps","actionsBuildInfo":[{"fromVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows","toVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows"}],"bpsConfigInfo":{"installMode":"StageOnly","cloudDirs":["http://epicgames-download1-1251447533.file.myqcloud.com/","https://epicgames-download1.akamaized.net/","https://egs-cloudfront-chunks.epicgamescdn.com/"]},"bpsOngoingStats":{"state":"Completed","downloadHealth":"Poor","updateProgress":1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":10461824.9,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":104618249,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":104618249,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":183169243.36985224,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":183169243.36985224,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.007434099912643433,"constructTime":0.000907899986486882,"moveFromStageTime":0.0,"fileAttributesTime":0.00028619999648071826,"verifyTime":0.6622301936149597,"cleanUpTime":0.0004569999873638153,"prereqTime":0.0,"uninstallActionTime":0.0000016000000186977559,"processPausedTime":0.0,"processActiveTime":0.6705244183540344,"processExecuteTime":0.6705245971679688,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":8271286272,"finalProgress":1.0,"processSuccess":true,"experimentName":"USE_HTTP2","experimentVariantName":"Control","failureType":"NoError","errorCode":"OK","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.10:701] Analytics.cpp(102): Queued event: {"EventName":"InstallTaskBps","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","BpsEndStats":{"totalDownloadedData":0,"totalReadData":104618249,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":183169243.36985224,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":183169243.36985224,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.007434099912643433,"constructTime":0.000907899986486882,"moveFromStageTime":0.0,"fileAttributesTime":0.00028619999648071826,"verifyTime":0.6622301936149597,"cleanUpTime":0.0004569999873638153,"prereqTime":0.0,"uninstallActionTime":0.0000016000000186977559,"processPausedTime":0.0,"processActiveTime":0.6705244183540344,"processExecuteTime":0.6705245971679688,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":8271286272,"finalProgress":1.0,"processSuccess":true,"experimentName":"USE_HTTP2","experimentVariantName":"Control","failureType":"NoError","errorCode":"OK","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}} [2026.08.12-13.12.10:701] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"BuildFileSet","actionsBuildInfo":[{"fromVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows","toVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows"}],"bpsConfigInfo":{"installMode":"StageOnly","cloudDirs":["http://epicgames-download1-1251447533.file.myqcloud.com/","https://epicgames-download1.akamaized.net/","https://egs-cloudfront-chunks.epicgamescdn.com/"]},"bpsOngoingStats":{"state":"Completed","downloadHealth":"Poor","updateProgress":1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":10461824.9,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":104618249,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":104618249,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":183169243.36985224,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":183169243.36985224,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.007434099912643433,"constructTime":0.000907899986486882,"moveFromStageTime":0.0,"fileAttributesTime":0.00028619999648071826,"verifyTime":0.6622301936149597,"cleanUpTime":0.0004569999873638153,"prereqTime":0.0,"uninstallActionTime":0.0000016000000186977559,"processPausedTime":0.0,"processActiveTime":0.6705244183540344,"processExecuteTime":0.6705245971679688,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":8271286272,"finalProgress":1.0,"processSuccess":true,"experimentName":"USE_HTTP2","experimentVariantName":"Control","failureType":"NoError","errorCode":"OK","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.10:701] Task.cpp(307): "BuildFileSet" Progress: files processed 1 [2026.08.12-13.12.10:702] Task.cpp(2149): Writing .egi files with staged version [2026.08.12-13.12.10:702] Task.cpp(2164): Deleting C:\Program Files (x86)\Epic Games\Epic Online Services\.egstore\service.manifest.pending since there are no changes to commit [2026.08.12-13.12.10:702] Installation.cpp(232): Writing revision 08DE8A669B9E507D0000000000000067 [2026.08.12-13.12.10:703] Installation.cpp(196): Wrote C:\ProgramData\Epic\EpicOnlineServices\InstallHelper\InstalledItems\service.egi [2026.08.12-13.12.10:703] Msg.cpp(70): Sent message: {"type":"revision","body":{"revision":"08DE8A669B9E507D0000000000000067"}} [2026.08.12-13.12.10:703] Task.cpp(867): Released MetaDir locks [2026.08.12-13.12.10:703] Task.cpp(2302): Removing empty staging subdirs [2026.08.12-13.12.10:704] Msg.cpp(70): Sent message: {"type":"progress","body":{"installTaskStep":"RemoveEmptyStagingDirs","actionsBuildInfo":[{"fromVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows","toVersion":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows"}],"bpsConfigInfo":{"installMode":"StageOnly","cloudDirs":["http://epicgames-download1-1251447533.file.myqcloud.com/","https://epicgames-download1.akamaized.net/","https://egs-cloudfront-chunks.epicgamescdn.com/"]},"bpsOngoingStats":{"state":"Completed","downloadHealth":"Poor","updateProgress":1.0,"downloadBytesPerSecondLimit":0,"downloadSize":0,"buildSize":0,"memoryChunksInStore":0,"memoryChunksBooted":0,"downloadByteSpeed":0.0,"diskReadByteSpeed":10461824.9,"diskWriteByteSpeed":0.0,"downloadedBytes":0,"diskReadBytes":104618249,"diskWrittenBytes":0},"bpsEndStats":{"totalDownloadedData":0,"totalReadData":104618249,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":183169243.36985224,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":183169243.36985224,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.007434099912643433,"constructTime":0.000907899986486882,"moveFromStageTime":0.0,"fileAttributesTime":0.00028619999648071826,"verifyTime":0.6622301936149597,"cleanUpTime":0.0004569999873638153,"prereqTime":0.0,"uninstallActionTime":0.0000016000000186977559,"processPausedTime":0.0,"processActiveTime":0.6705244183540344,"processExecuteTime":0.6705245971679688,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":8271286272,"finalProgress":1.0,"processSuccess":true,"experimentName":"USE_HTTP2","experimentVariantName":"Control","failureType":"NoError","errorCode":"OK","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}}} [2026.08.12-13.12.10:704] Task.cpp(307): "RemoveEmptyStagingDirs" Progress: files processed 1 [2026.08.12-13.12.10:705] Task.cpp(867): Released MetaDir locks [2026.08.12-13.12.10:738] Unreal.cpp(171): Exited UE main loop [2026.08.12-13.12.10:739] Analytics.cpp(102): Queued event: {"EventName":"InstallTaskActionEnd","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ActionType":"InstallOrUpdate","State":"Installed","SourceType":"Explicit","Status":"Success","ErrorCode":"","Platform":"Windows","SandboxId":"302e5ede476149b1bc3e4fe6ae45e50e","ItemId":"1108a9c0af47438da91331753b22ea21","ArtifactId":"c9e2eb9993a1496c99dc529b49a07339","Version":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows","Tags":"","PendingTags":""} [2026.08.12-13.12.10:739] Analytics.cpp(102): Queued event: {"EventName":"TaskEnd","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","Type":"install","Status":"Success","ErrorCode":""} [2026.08.12-13.12.10:739] Msg.cpp(70): Sent message: {"type":"done","body":{"status":"Success","errorKey":"","errorDetails":[]}} [2026.08.12-13.12.10:750] App.cpp(101): Shutting down [2026.08.12-13.12.10:750] Analytics.cpp(102): Queued event: {"EventName":"SessionEnd","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee"} [2026.08.12-13.12.10:750] Analytics.cpp(173): Attempting to stop send thread [2026.08.12-13.12.10:750] Analytics.cpp(126): Attempting to send 7 analytics events to https://datarouter.ol.epicgames.com/datarouter/api/v1/public/data?AppID=EpicOnlineServices.InstallHelper&AppVersion=5.5.0&AppEnvironment=prod&UserID=f6011dac46f6d009ac7902895c709c1b||95bb54d6-26f2-4341-8fbe-eb0fc9cc79b1&UploadType=eteventstream&SessionID=7c3ab185-b89c-46b0-b124-a27e611c29ee: {"Events":[{"EventName":"SessionStart","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","CmdLine":"--env=prod --installationdbdir=\"C:\\ProgramData\\Epic\\EpicOnlineServices\\InstallHelper\\InstalledItems\" --logdir=\"C:\\ProgramData\\Epic\\EpicOnlineServices\\InstallHelper\\Logs\" --crashlogdir=\"C:\\ProgramData\\Epic\\EpicOnlineServices\\InstallHelper\\CrashLogs\" --bpsstatsperiodms=1000 --sessionid=7c3ab185-b89c-46b0-b124-a27e611c29ee --mainserviceversion=5.5.0 --correlationid=7c3ab185-b89c-46b0-b124-a27e611c29ee"},{"EventName":"TaskStart","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","Type":"install"},{"EventName":"InstallTaskActionStart","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","Primary":true,"Mode":"StageOnly","ActionType":"InstallOrUpdate","SourceType":"Explicit","Platform":"Windows","SandboxId":"302e5ede476149b1bc3e4fe6ae45e50e","ItemId":"1108a9c0af47438da91331753b22ea21","ArtifactId":"c9e2eb9993a1496c99dc529b49a07339","Label":"Live-Dalek","Tags":"","PendingTags":""},{"EventName":"InstallTaskBps","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","BpsEndStats":{"totalDownloadedData":0,"totalReadData":104618249,"totalWrittenData":0,"averageDownloadSpeed":0.0,"averageDiskReadSpeed":183169243.36985224,"averageDiskWriteSpeed":0.0,"peakDownloadSpeed":0.0,"peakDiskReadSpeed":183169243.36985224,"peakDiskWriteSpeed":0.0,"finalDownloadSpeed":0.0,"initializeTime":0.007434099912643433,"constructTime":0.000907899986486882,"moveFromStageTime":0.0,"fileAttributesTime":0.00028619999648071826,"verifyTime":0.6622301936149597,"cleanUpTime":0.0004569999873638153,"prereqTime":0.0,"uninstallActionTime":0.0000016000000186977559,"processPausedTime":0.0,"processActiveTime":0.6705244183540344,"processExecuteTime":0.6705245971679688,"numInstallRetries":0,"numFailedDownloads":0,"numBadDownloads":0,"numAbortedDownloads":0,"numChunksDownloaded":0,"numFilesConstructed":0,"chunksQueuedForDownload":0,"activeRequestCountAvg":0,"activeRequestCountPeak":0,"processRequiredDiskSpace":0,"processAvailableDiskSpace":0,"memoryStoreSizePeakBytes":0,"memoryStoreSizeLimitBytes":8271286272,"finalProgress":1.0,"processSuccess":true,"experimentName":"USE_HTTP2","experimentVariantName":"Control","failureType":"NoError","errorCode":"OK","retryFailureTypes":[],"retryErrorCodes":[],"verifyErrorCounts":[]}},{"EventName":"InstallTaskActionEnd","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ActionType":"InstallOrUpdate","State":"Installed","SourceType":"Explicit","Status":"Success","ErrorCode":"","Platform":"Windows","SandboxId":"302e5ede476149b1bc3e4fe6ae45e50e","ItemId":"1108a9c0af47438da91331753b22ea21","ArtifactId":"c9e2eb9993a1496c99dc529b49a07339","Version":"5.5.0-56007593+++UE5+Release-EOSH-5.5-55e314-Windows","Tags":"","PendingTags":""},{"EventName":"TaskEnd","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","Type":"install","Status":"Success","ErrorCode":""},{"EventName":"SessionEnd","SessionId":"7c3ab185-b89c-46b0-b124-a27e611c29ee","ClientSessionId":"","CorrelationId":"7c3ab185-b89c-46b0-b124-a27e611c29ee"}]}